The Courts Service are committed to providing a fair, accessible, and respectful experience for everyone who interacts with us. Our goal is to support court users with clear information, courteous assistance, and a safe environment for all. You can learn more about our approach to supporting court users and how we work to uphold high standards of quality and service below.
- Customer Charter
Our customer charter outlines the standards you can expect when interacting with us
- Let's All Be Respectful
Learn about our campaign that aims to ensure a safe and respectful environment for all court users
- Compliments, Comments and Complaints
We want to hear your feedback, good or bad, to help us improve our service.
