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Strategic management

Our Customer Service Action Plan focuses on the needs of the users of the courts and ensures that staff are familiar with best practice across the entire public service.

Our Strategic Plan was developed following an extensive consultation process with staff, judiciary and key stakeholders. It seeks to build on the work of the previous six years focusing on our core work in courts and court offices.

Our Information Technology Strategic Plan provides for;

  • the ongoing development of strategic business applications to meet the specific needs of the Service
  • the introduction of modern accounting and financial management systems across the organisation
  • the continued development of modern management and executive information systems to enable the Service respond to ever changing business and operational requirements
  • the delivery of a range of eGovernment services consistent with the Government's commitment to the development of the Information Society.

We continue to publish an annual report on our activities.